Collective Solutions

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Last updated: 06/01/2026

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Collective Solutions (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website or engage with our services.

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1. Who We Are

Collective Solutions is a UK-based business providing AI automation, workflow optimisation, and consultancy services.

Contact: team@collectivesolutions.uk

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2. What Data We Collect

We may collect and process the following personal data:

a) Information you provide directly

Name

Email address

Phone number

Company name

Enquiry details submitted via our website or email

b) Communication data

Emails you send to us

Responses to automated or manual communications

Call booking details

c) Technical data

IP address

Browser type

Device information

Basic usage data collected via cookies or analytics tools

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3. How We Use Your Data

We use your data to:

Respond to enquiries

Communicate with you about our services

Arrange calls or meetings

Deliver agreed services

Improve our internal processes and website

Maintain records of client communications

We only use your data where we have a lawful basis to do so.

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4. Lawful Basis for Processing

Under UK GDPR, we process your data based on one or more of the following:

Consent – when you submit an enquiry or contact us

Legitimate interest – to respond to enquiries and run our business

Contractual necessity – where services are agreed

Legal obligation – where required by law

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5. How We Store and Process Data

Your data may be processed using secure third-party tools, including but not limited to:

Website forms (Wix)

Email systems (Microsoft Outlook)

Workflow automation platforms (e.g. n8n)

Cloud storage and spreadsheets (e.g. Google Sheets)

We take reasonable steps to ensure appropriate security measures are in place to protect your data.

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6. Third-Party Services

We may share data with trusted third-party service providers strictly for business operations, such as:

Hosting and website platforms

Email and communication providers

Scheduling or automation tools

We do not sell your data.

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7. Data Retention

We retain personal data only for as long as necessary to:

Respond to enquiries

Maintain business records

Comply with legal obligations

You may request deletion of your data at any time, subject to legal requirements.

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8. Your Rights

Under UK GDPR, you have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data

Object to or restrict processing

Request data portability

To exercise these rights, please contact team@collectivesolutions.uk.

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9. Cookies

Our website uses cookies to ensure proper functionality and to analyse site usage. You can manage or disable cookies via your browser settings.

Further details are provided in our Cookie Policy below:

Cookie Policy

Collective Solutions uses cookies to improve website functionality and understand how visitors interact with our site.

Cookies are small text files stored on your device. We use:

Essential cookies – required for the website to function

Analytics cookies – to help us understand website usage and improve performance

You can control or disable cookies through your browser settings at any time.

By continuing to use this website, you consent to the use of cookies in accordance with this policy.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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11. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

team@collectivesolutions.uk